Check device basic information

- Enter a partial serial number to a search box and press SEARCH
- You will get a list of matching devices
- Select the device for the list to fetch its data
- The Device info view will show you
- Group information that is typically used to collect a large device population into a logical group
- SW version is firmware version reported by the device
- Target SW version is set in case the device is being updated to a new firmware version
- Battery status is the last known battery status of the device
- ICCID and IMEI are set for devices with cellular connectivity
- App Area Id describes the identifier for the application running within the firmware
- Gateway is the serial number of the connected gateway for the device
- Warranty period started inform the date when the device was taken in use
- Last connection is the latest time when the device sent an event
- The view has following options for changing the device-related parameters
- Installation status is the operational state of the device. For example, this can be set as “retired” when the device is removed from use.
- Note is a free-text note of the device
- Sensor configuration is the last reported configuration if set to something else than what’s in a default firmware
- Recent events is a list of last events that have been sent by the device
- The list contains a tsmTs, tsmId, tsmEv and tsmGw information. Please refer to [[messages:thingsee_messages_overview|]]
- Sensors linked is a list of devices (incl. gateway) connected to the same network as the device
Check device connectivity

- Connection view shows how the sensor network is constructed
- The graph shows possible routes for communication and marks low-quality connections using a red highlight colour.
Check device location
- A map view shows an approximate location of the device
- The positioning is done by cellular positioning or by GPS if the device has a GPS module
- The accuracy of this data is approximate and typically on zip-code level accuracy